Policy Information

Return Policy

We do our best to insure that our orders are accurate and you will be well pleased with our merchandise.  We guarantee  we will correct any shipping error and replace any defective item that is inadvertently sent to you.

Copyright items such as books and patterns as well as cut fabrics, trims, laces..etc. are never returnable unless flawed, including Kits. Antique Button cards are often one of a kind and collectors items and as a rule are not returnable. 

Colors on this website are well represented and the image I see on my computer is like the actual item, but allowing for variations on computor screens, the color may be different than  what you see so we can not guarantee the color.  Please call if you would like clarification on any merchandise, we will be happy to help you. If you have a problem with any merchandise,  please call  Jeannie within 7 days of receiveing the order.   Any item that is accepted for return will be charged a $6.00 restocking fee unless it is our error.

Our customers have been very happy with our merchandise and our service and it is our desire that you be pleased when doing business with The Old Fashioned Baby.

Shipping - Orders are usually sent in 3 to 5 Business Days but you should allow up to 10 days to receive your package.  If you have a special order that you would like to receive sooner, please call and we will try to help you.  Orders  paid by Mail are shipped  10 Business Days after the check has been received. We now ship in the US and Canada only.    Regular OFB patterns are shipped free of charge in the USA (if shipped with other items, there will be a shipping charge for the other goods). Canada shipping - 1 to 2 patterns will cost $6.00 shipping.  We will contact you with shipping cost  prior to shipping any other order to Canada.

 

Enter your address carefully and use capital letters.  We can not be responsible for merchandise shipped incorrectly due to your error.

 


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